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Every Guest is a Celebrity

Beverly Hills Marriott

Marriott International associates at the Beverly Hills Marriott treat every guest like a celebrity, including a recent third grade guest that was so delighted by his VIP treatment he asked the Beverly Hills Marriott to donate items to his class’ Celebrity Museum.

Wanting to help the guest, the associates sent the young man a framed picture, a Beverly Hills pin, and a small Oscar statuette with his name on it. The guest’s teacher even reached out to the associates to convey his excitement over his new celebrity memorabilia.

This exemplifies how Marriott International associates put people first, one of Marriott’s five core values, even after their guests have checked out.