To celebrate the Starwood Hotels & Resorts acquisition, Marriott International is “checking in” with associates from its new family of brands. Meet Roberto Otálora, Executive Assistant Manager at The St. Regis Mexico City in Mexico. No matter what challenge pops up, Roberto always finds the perfect solution. He thrives on creating the ultimate stay for guests, mentoring his fellow associates and supporting his community. See how his passion makes all the difference at the hotel.