Heart of the House Heart of the House

Meet the people at the heart of our business

Sheraton Go Beyond: Vishnu Prasad

Sheraton Oman Hotel

Sheraton’s #GoBeyond campaign highlights the actions of associates who go above and beyond for their customers and their colleagues. Their ninth campaign story features Vishnu Prasad, a housekeeper and towel artist at the Sheraton Oman Hotel.

Vishnu has been working at the Sheraton Oman for about a year, but has been creating towel art for years. He finds that leaving towel art in the rooms always brings a smile to guests’ faces, even the business travelers that frequent his hotel. Here is what Vishnu has to say about going beyond to make his guests smile:

“On one occasion, I was told that one of our guests was celebrating an important birthday. I had a cake brought to the room and decorated it with flowers and a towel monkey. When she saw it, she said she had never found this kind of surprise in any hotel. She told me that she liked my positive energy, because whenever I talk, I smile.”